Frequently Asked Questions

 

What is GME?

  • Vision: GME’s vision is to optimize patient care around the world.
  • Mission: Our mission is to provide timely, unbiased, evidence-based medical education from the world’s leading medical experts to health care professionals around the globe.
  • Our offering: GME offers free, timely, unbiased, evidence-based information from the world's leading experts to clinicians around the world, through a variety of formats.

 

Who are your users?

Our users are primarily healthcare providers; however, anyone with an interest in learning more is welcome to register or attend a live program.

 

Will my personal information be shared with other parties or sold?

No. Please review our privacy statement for more details.

 

Does GME offer CME credits for viewing content?

We offer CME credits for viewing content in our CME Corner which can be acccessed from our Homepage.

 

Content and Faculty Information

 

What specific content does GME provide?

GME’s first area of specialization is Psychiatry.  

 

How does GME source its content?

GME content is written and presented by physicians who are recognized as renowned medical experts in their respective specialties. 

 

Who are your faculty?

Our faculty are some of the world's leading psychiatry experts. For a full list of GME faculty, please visit our Faculty page.

 

How often do you update the content?

Our content is updated often to reflect the latest academic research and scientific findings. 

 

Can I request an update to the video content? 

Yes. Each video has a “comments” section where you can offer your feedback or request an update to the content. You can also use the “Contact Us” section on the main page of the web site.

 

Subscribing to GME

 

How much does it cost to subscribe to GME? 

Registration is free.  An individual user gets unlimited access to all of GME’s content on any device including desktop/laptop, tablet devices or smart phones.

 

 How do I log in to GME online?

 Existing Users:

  1. Go to www.gmeded.com
  2. On the GME home page, in the top right corner, please enter your user name and password in the respective tabs and then click the Log In tab

 

New Users:

  1. Go to www.gmeded.com
  2. On the GME home page, in the top right corner, please click on the Join GME tab and then follow the instructions to complete your enrollment. 

 

What browsers are supported by GME? 

GME  officially supports the following browsers: Microsoft Internet Explorer 7.0 or later, Mozilla Firefox 2.0 or later, or Apple Safari 1.0 or later. Currently, GME  is available for iPhone®, iPad®, iPod® touch devices running iOS 3.0 or later, Google Android devices running OS 1.6 or later, and Blackberry® devices running OS 6.0 or later. Unlimited data plans are recommended . Although not officially tested and approved by GME, most other browsers should work provided they are configured to accept cookies. To set your browser's security settings correctly for our sites, see below:

 

If you're using Internet Explorer 6.0:

  1. Choose Tools from the browser menu
  2. Select Internet Options menu
  3. Click the Privacy tab,
  4. Move the slider to no higher than "Medium High"
  5. Alternatively, you can click on the "Sites" button on the Privacy tab and add "gmeded.com as sites allowed to use cookies.

 

If you're using Firefox 2.0:

  1. Choose Tools from the browser menu
  2. Select the Options menu
  3. Click the Privacy tab
  4. Select 'Accept Cookies from All Sites'

 

If you're using Safari 2.0:

  1. Choose Edit from the browser menu
  2. Select the Preferences menu
  3. Click the Security tab
  4. Next to 'Accept Cookies', select 'Only from Sites Site you navigate to'

 

I forgot my username and/or password. How do I retrieve them?

  1. Go to www.gmeded.com
  2. On the GME home page, in the top right corner, please click on the forgot / change password tab and then follow the simple instructions to retrieve your information. 

 

How do I change my user name and/or password?

  1. Go to www.gmeded.com
  2. On the GME home page, in the top right corner, please click on the forgot / change password tab and then follow the simple instructions to change your information. 
 


I cannot log in?

 

  1. If you are attempting to use GME from a public WiFi spot, please be advised that there are often restrictions on the types of websites you can access and often times of day when the WiFi signal is available and/or strongest.
  2. Make sure you're using the latest version of your browser of choice (i.e. Internet Explorer, Firefox, Chrome, or any other supported browser). 
  3. Use a different browser. If the problem does not persist, you may want to clear your cache in the original browser. Please press Ctrl+R on your Windows or Cmd+R on your Mac. 
  4. Ensure that your browser is set up to accept cookies. 
  5. Ensure that your computer does not have software installed to hide your online identity. We need to know who you are in order to safely log in. 
  6. Ensure that your browser is JavaScript enabled. 
  7. Usernames and passwords are case sensitive, so ensure that CAPS LOCK is turned off and that you are entering your information carefully. 
  8. If you still have difficulty, please press the Feedback tab at the bottom right of any page and submit your issue using the template.



Using GME


How do I search for a specific topic or video?

On every page, there is a Search GME tab, usually on the top. Please enter your question into this field to find your topic or video. 

 

What protocols should I follow when I am posting or commenting on the site?

When posting or commenting on the site, please maintain appropriate standards and protocols. Please disclose any conflicts of interest you may have related to the topic of interest. 

 

How do I contact GME?

  1. Go to www.gmeded.com
  2. At the bottom of any page, please click on the Feedback tab. You can also email us at [email protected]